Our Vacaxion Services

Owner Services

Property Administration & Management, Property Sales, Tenant Placement & Marketing and other Property Owner Services.

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Guest Services

Reserve a Vacation Rental or Long Term Rental Property, Book Local Services and find other Guest Services

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Concierge Services

Book an Activity, Rent a Car, Book an Airport Transfer or find other Concierge Services

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Why Vacaxions?

1

Personalized

We offer standard personalized services and experiences for our property owners and guests, you’re in good hands.

2

Experience

With over 50 years of combined experience in travel & leisure and property management industry, we got you covered.

3

24/7

We are a full service company helping our guests and clients 365 days of the year, 24 hrs a day. We are here for you!

With Vacaxions, is easy!

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Browse

Browse our options, we offer from property management services, to vacation rentals and concierge services in Mexico, check us out today!

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Reserve

Reserve a vacation rental, book an activity or concierge service with us and let us take care of you. Once we get your information, we’ll get to work!

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Relax

Rest assure that we will be in direct contact with you since day 1 and until the end of your experience. Our dedicated team of experts will make it right for you. Relax, you’re with Vacaxions!

What our customers say about us

Got Questions? We got answers!

These are general questions and answers. Please contact us if you have any other questions and you will hear from us within 24HRS.

How are we different from other companies?
We care about our customers rather than the profit. We will make things right for our customers since day one. We communicate effectively with our owners and guests and ensure we are up to date in the latests about our industry and technology to help our customers achieve the best experience possible.
How long have we been in business?
We have been doing sales, property management, vacation rentals and vacation customer service for over 20 years. We started in Los Cabos Mexico in 2002 helping guests with their needs around the destination and managing our first properties. Our founder, Mateo, moved to Colorado and he begun his Real Estate endeavors in 2013 working with local brokerages. He started doing Property Management in Colorado in 2017 and opened Vacaxions in Quintana Roo in 2022.
Where do we offer our services?
Vacaxions currently offers services in Puerto Morelos, Playa del Carmen and Tulum in Quintana Roo, Mexico.
What services do we offer?
For our owners we offer real estate services if you want to buy or sale a property, or we manage and administer your property as much or as little as you need, we can only market the property for you or just create a guest calendar for your upcoming month or just to create a protective maintenance calendar for your property and follow up through the maintenance, we are here to do as much or as little as you need us for. On the guest side, we offer all from vacation rentals to concierge services. Need to book a fun tour for you and your family? what about reserve a romantic dinner for you and your special one? We offer the best vacation experience any guest will have when visiting Mexico!
What guarantees we offer on our services?
We guarantee our services with our worry free guarantee. Rest assure your property is going to be loved. You will receive periodical reports from your property. From updated pictures to maintenance reports and inspections, we will ensure your investment is up to date and will work with you to make things right since day one. If you are one of our guests, we will give you a VIP treatment since day one. We will be available 24/7 for any questions that arise. We will ensure your check in and vacation experience is among the highest you've experienced. Our team will make you feel like at home during your stay and will leave you wanting to comeback again with us... Or we will make things right for you!
How is our team conformed?
The Vacaxion team is conformed by Luis, Lorena and Daniela, very close Mateo's friends, they've been working the tourist industry, real estate and vacation rentals in Mexico for over 20 years. Our expertise in the industry and continuing education and connections will make your experience seamless and easy. Allow us to help you in your investment or vacations needs.
What languages do we speak?
We speak Spanish and English, however, we know people and other companies in the area that could help us with other languages. Rivera Maya is filled with people from all over the world and we know just the right people for the right job. Ask us about it!
Why to do business with us?
We are legally set up to do business in the area as we collect and pay local, state and federal business taxes. We pay continuing education and stay up to date on local and federal laws regarding real estate, property management and tourist services. We practice fair business all around and have systems in place to help you have a pleasant experience. We have in hand many local vendors to help us do things the right way with you. Wether is a property need or an emergency while you are in vacations, we will be along with you the entire process as much as you need us.
Do we help local charities and other organizations?
Yes! We love to help local kids and pets organizations. We are always looking for and finding ways to help the community wether is by donating time and resources to create campaigns to benefit them in their social contribution.

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